1. Introduction

Welcome to FreshCap (“we”, “us”, “our”) — this Cookie Policy applies to the website www.freshcap.co.za (the “Site”).
We use cookies and similar technologies to ensure the functionality of the Site, to improve your browsing experience, and — if you consent — for analytics or other purposes.

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2. What are cookies?

A cookie is a small text file that is placed on your device (computer, phone, tablet) by your browser when you visit a website. On future visits, the cookie allows the website (or third parties) to recognise your browser and remember certain information.

Cookies themselves don’t generally contain sensitive personal data (like credit-card details), but they may store identifiers (for example, cookie IDs or IP addresses) that — under the Protection of Personal Information Act (POPIA) — are considered “personal information.”

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3. Why we use cookies (and similar technologies)

We use cookies for the following purposes:

• Essential/necessary cookies — these are strictly required for the basic operation of the Site (e.g. navigation, security, session management). Without these cookies, the Site may not function properly.
• Functionality / Preference cookies — to remember choices or preferences you may have made (e.g. language settings, login status, form-inputs) and provide a smoother, more personalised experience.
• Analytics / Performance cookies — if you consent, these cookies help us collect (usually anonymous or pseudonymised) data on how visitors use the Site (pages visited; time on site; bounce rates; etc.). This helps us improve the Site’s performance and user experience.
• Marketing / Third-party cookies — if applicable and with your consent, these may be used to track visits across websites to deliver more relevant advertising or content (e.g. retargeting).

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4. Consent & Control under POPIA

Because cookies can store personal identifiers, using non-essential cookies requires your clear, informed consent under POPIA. Michalsons+2Termly+2

• When you first visit the Site, you should be presented with a cookie banner or notice that explains what cookies we use and asks for your consent before any non-essential cookies are deployed.
• You should have the option to accept or decline — both on equal footing (e.g. “Accept” and “Reject” buttons). Consent must be a clear affirmative action (not pre-checked boxes, not implied by scrolling).
• We will record and store your consent choices (or rejection) for future visits, so we don’t ask again unnecessarily.
• If you withdraw consent later (or change your preferences), we will cease to deploy non-essential cookies.

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5. Third-Party Cookies & Scripts

Some cookies may be set by third-party services that we use (for example analytics providers, social-media widgets, or advertising networks). These may collect data via cookies, pixel-tags, scripts or similar technologies. We are not always in control of those cookies once set — but will clearly disclose their use at the time of consent.

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6. What happens if you disable cookies?

If you choose to disable cookies (or refuse non-essential ones), or delete existing cookies from your browser:

• Essential cookies will still allow you to navigate basic functionality of the Site.
• Some features (e.g. remembering login or preferences, analytics, personalisation) may not work as intended.
• You may have to re-enter preferences or login every time you visit.

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7. Data Protection & Your Rights

Under POPIA, the identifiers used by cookies are treated as personal information. As such, you have rights regarding the processing of your personal information:

• You have the right to be informed what information is collected and for what purpose.
• You have the right to accept or refuse non-essential processing.
• You have the right to withdraw consent at any time.
• You have the right to request deletion or access to any personal information stored about you.

If you wish to access or delete information, or change your cookie consent preferences, you may contact us via the contact details provided on the Site.

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8. Updates to this Cookie Policy

We may update this Cookie Policy from time to time (e.g. if the cookies or technologies we use change). When that happens, we will update the “Last updated” date at the top. We encourage you to review this page periodically.

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9. Contact Us

If you have any questions or concerns about our use of cookies or your personal information, please contact us via the contact details on the Site (e.g. under “Contact Us”).

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